Microsoft Help & Support

Cover image of microsoft help & support

Microsoft Help & Support

CORPORATE WEBSITE

A POC (Proof of Concept) project to redesign the website for Microsoft Customer Support Centre in 2011. The new design aimed to enhance user experience by effectively matching the error codes with its solutions. The approach was to effectively integrate Silverlight technology into the answer searching process by making the contents more interactive and vivid. I was the lead designer, and was responsible for the redesign strategy as well as all the interaction and visual designs.

Original Page Design for Microsoft Support Site

Original design of microsoft support site

Initial Redesign of the site with Metro Style

Microsoft support site redesign with metro style

Final Redesign of the site with a semi-Metro approach

Final redesign of microsoft support site
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